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Billing and account settings

Account Security & 2FA

Read more about account security and two-factor authentication in our Account Security guide.

Update your email or name

You can change your account email and name from your account settings in the dashboard.

How does billing work?

RevenueCat bills based on Monthly Tracked Revenue, or MTR, for each plan. MTR is different than Monthly Recurring Revenue, or MRR, and includes the revenue from all purchases and renewals including non-subscription products. You can see your account's current MTR here.

Read more on our Pricing page.

What happens when you reach $2.5k in MTR?

As your app grows, RevenueCat will remain free until you reach $2.5k in MTR, and beyond that limit for everyone on the Pro Plan, we will bill for 1% of revenue. If you do fall below that amount in subsequent months, RevenueCat will return to being free for you.

If you join RevenueCat and quickly exceed $2.5k in MTR in your first month, you will receive a grace period of 30 days starting from when you reach the limit in order to add a credit card, fix your billing details, or make your payment through another method. If no payment is completed by the end of this grace period, your access will be restricted until a payment has been made successfully.

If you pass the initial month after you joined and pass the limit later on, your access to those features will be restricted immediately until a payment has been made successfully. For example, this situation would occur if an app exceeded $2.5k in MTR after 2 months of using RevenueCat.

The abilities that would be restricted are as follows:

  • View and Filter Charts
  • Create new Customer Lists
  • Export Customer Lists
  • View Customer History (Viewing the Customer Details will remain)
  • View individual events
  • Add Customer Attributes
  • Create new Experiments
  • Edit running Experiments (Viewing Results and stopping will remain)
  • Create new Paywalls
  • Edit existing Paywalls (Using existing Paywalls will remain)

Tax & VAT details

Please reach out to RevenueCat Support if you need Tax IDs or VAT information added to your invoices.

📘VAT updates apply to future invoices only

RevenueCat Support cannot add tax IDs and VAT information to invoices that have already been sent, and any added tax IDs and VAT information will only apply to future invoices.

Address details

If needed, you can add additional address information to your invoices by clicking 'Update payment method' and expanding the 'Invoice Details' section:

update payment method button

invoice details expanded

Delete your account

❗️

To delete your RevenueCat account, you'll first need to delete all of your Projects. Note that deleting any active Projects will prevent users from accessing their purchases via the RevenueCat SDK but will not cancel any of your customer's active subscriptions.

Once your projects have been deleted, reach out to RevenueCat Support via the dashboard Contact Us form in your account settings and request your account to be deleted.